This is coming on the heels of an improved power supply in recent months, better service delivery and increased payment options across the network.
The Head of Corporate Communications, Ikeja Electric, Felix Ofulue, advised customers to take advantage of the various payment platforms available to settle their bills.
Ofulue said, “Ikeja Electric has invested in multiple robust platforms that will make bill settlement easier and more convenient. As we deploy more resources to improve the stability of power supply across our network, we will also appreciate a situation where customers promptly pay for the energy they consume. It is this healthy partnership that guarantees sustenance and development in the power sector.”
The company provides an array of payment alternatives for her customers including tokens; scratch card vouchers, which are sold by vendors and agents across its networks; Quick teller, which can be accessed on mobile devices and internet banking.
However, he cautioned against making payments to illegal and unauthorised agents who claim to be acting on behalf of Ikeja Electric, noting that many unsuspecting members of the public had been defrauded under this circumstances.
Ofulue further advised customers to report any suspected case of impersonation or extortion through the company helplines: 01-7000250, 01-4483900.