The Management of Eko Electricity Distribution Company (EKEDC), has apologised to customers within its franchise, over the power outage that lasted between 5 p.m. and 9:47 p.m. on Friday.
The General Manager, Corporate Communications, EKEDC, Mr Godwin Idemudia, in a statement on Saturday, in Lagos, said that the outage was due to a major transmission fault that resulted in a system collapse of the National Grid.
The news agency of Nigeria (NAN) quoted Idemudia as saying, “We are apologising to our customers who were affected by the outage for the inconveniences caused.
He added, “We assure that measures are in place for the immediate rectification of any fault occurring within the company’s network.’’
Idemudia urged customers with any complaint relating to the power supply or any aspect of the company’s services, to lodge such complaints.
According to him, the complaints should be through the 24-hour Customer Care platform or the social media platform.
He also urged members of the public to help protect power facilities in their area, against acts of vandalism by unscrupulous persons.
- The Nation