According to the statement released on Friday in Lagos and signed by Mr Godwin Idemudia, the EKEDC General Manager, Corporate Communications.
Amoda, who was represented by Mr Sam Nwaire, the company’s Chief Operating Officer (COO), said the enumeration and area mapping exercise was being carried out in all of the company’s eight business districts.
He said that the company was fully committed to its meter roll-out plan which would be undertaken in a phased deployment of smart meters to all unmetered customers throughout the company’s licence area.
He said, “The exercise will be carried out in phases and every area will be covered in the end.
“The company’s officials have already embarked on a house to house inspection in designated locations for the commencement of the exercise.
He added, “We appeal to all our customers to please cooperate with duly identified officials of the company who would be coming to their areas for the exercise.’’
He said a situation where officials on their lawful duties for the company were harassed and molested in some communities was deplorable.
Amoda said the harassment was usually under the guise of protesting against some issues between them and EKEDC.
In response to questions and observations by some customers at the town hall meeting, he reiterated the company’s commitment to promoting a cordial relationship between itself and its customers.
According to him, every area and community is vital to the attainment of the company’s corporate goal.
The EKEDC chief appealed to anybody having one form of complaint or the other against any aspect of the company’s operations to bring up such complaints through the appropriate channel.
He promised that such complaints would be treated with dispatch.
“A situation where customers resort to group action to lodge their complaints is unlawful as each customer entered into service agreement with the company on individual basis.
“So also the practice by some communities rejecting electricity bills; each customer having complaints on his bill should bring it up for it to be treated on its merit,’’ he said.