The Managing Director/ Chief Executive Officer of Kaduna Electric, Engr. Garba Haruna has said that the Free Meter deployment exercise and the motorcycle and operational vehicles which were launched recently in Kaduna demonstrates the importance the company places on efficient power supply in all its operational areas.
Haruna who was speaking at the flag-off ceremony of the Free Meter deployment, noted that the exercise which started last month in Sokoto is in continuation of our commitment “to provide our customers with very intimate and good services; we are committed to ensuring that people pay for what they consume and the best way to do this is by ensuring that people are properly metered.”
He added that the prepaid meters are smart meters, which are equipped with anti-tamper device and have been certified to meet international standard by the Nigeria Electricity Management Services Agency (NEMSA).
The MD while speaking on the procurement of motorcycles and operational vehicles noted that it is a testimony to the company’s customer-centric posture which he said is to ensure that technical faults and complaints in remote areas are resolved within the shortest possible time.
Earlier in his welcome address, the Chairman Board of Directors of the company, Alhaji Yusuf Hamisu Abubakar said Kaduna Electric has the largest network coverage area in the Nigeria, stressing the company’s resolve to provide world class services to its customers.
He said: “our commitment is a continuous improvement in our services and I believe customers can attest to that”.
Abubakar urged the customers to reciprocate the gesture of the company by paying their electricity bills promptly.
He stressed that, “There are two sides to the issue, one is provision of excellent service and the other is payment for the services. As you all know, electricity business in Nigeria has undergone transformation from social service to a commercial product and for every commercial product, there is a price and somebody has to pay for that.
He also disclosed that the company has entered into a partnership with a foreign company to establish a meter-manufacturing factory in Kaduna, which when completed, according to him, will create employment opportunity for the citizens.
Other customers who spoke applauded the observable increase in power supply lately and urged the company not to relent in that regard.
The event, which was organized by the Marketing and Customer Services Department in conjunction with the Barnawa Area Office team, enjoyed a massive turnout.