The Port Harcourt Electricity Distribution Company (PHED) has designed a long term energy efficiency program aimed at strategically supporting company’s growth and improve service delivery by building productive relationships with it’s customers and educating them on energy usage, efficient appliances & lightings and efficiency measures.
The expected impact of the program is to create access to energy for residents of remote areas as well as educate customer on energy usage as mechanism to increase the affordability of electricity for them. These in turn will enhance our customer’s loyalty, ability and willingness to pay their bills on time, thereby helping to improve revenue generation.
In addition, the program would be fulfilling PHED’s operational obligation to promote efficient energy use which is in sync with the National Energy Efficiency Policy. The benefits of these will include
· Efficient use of energy leading to lower bills (up to 75% savings)
· Lower operating and production cost for commercial & industrial customers.
· Increased productivity and enhanced profit margin for commercial and industrial customers.
· Creating access to energy for uncovered customers and making energy affordable for them.
· Increased hours of energy supply for all our customers.
Some of the accomplishments of the energy efficiency plan includes the training of 2600 low-income customers on energy efficiency at various communities in Rivers State including Redemption Camp, Victory Estate, Rumukalagbo Community, etc. The program has also engaged National Youth Service Commission Corps Members on voluntary services for the energy efficiency program in all the communities within our licensed zones.
The energy efficiency program has also ensured School-to-School and home-to-home training on energy efficiency in all the 4 states in partnership with the Ministries of Power and Education.
All these are part of the company’s commitment to improving customer relationship and ensuring customer satisfaction.