The Kano Electricity Distribution Company (KEDCO) opened a Customer Experience Center at Kano Central Regional Office to improve customer service. The customer experience center was commissioned by the Managing Direction/ Cheif Executive Officer of the company Dr. Jamil I. Gwamna on Thursday, 2nd of March, 2017.
According to the Relationship Manager of KEDCO, Abubakar Jimeta, the company is trying to provide some level of comfort for not only customers but also staff.
“The idea was to provide a conducive working environment for both staff and customers for improved efficiency” He said.
The CEO, also made it a point to task the company staff to improve their operating efficiency.