The Nigerian Electricity Regulatory Commission has launched a new Customer Forum office in Asaba, Delta state. The forum office’s major function is to help receive and handle electricity consumers’ complaints and also resolve disputes between the Benin Electricity Distribution Company and its customers.
The office was commissioned yesterday with relevant NERC and BEDC officials in attendance. It was unveiled by Chairman, Senate Committee on Solid Minerals, Senator James manager, who said that the initiative will enhance NERC’s mandate of protecting customers’ rights and obligations.
He stressed that the Federal Government efforts were quite glaring and they will not rest until they have achieved the total desire to provide adequate electricity to Nigerians.
The NERC Asaba Customer Complaint Forum Office
Representatives of The Executive Governor of Delta state, unveiling the NERC plaque
Special guests at the commissioning ceremony of Asaba NERC Forum office giving their speeches.
Cross section of customers at the commissioning of the Asaba NERC Forum office