Ikeja Electric has continued in its tradition of innovating new ways to improve its services as the utility company has recently launched introduced a new payment solution for Non-Energy related payments on PayDirect and Interswitch, Quickteller payment platforms. The solution which was recently introduced now allows customers who need to pay for non-energy related fees such as penalties, re-connection, and loss of revenue fees from the convenience of their mobile devices.
On a press release on the company’s website, it states that
Hitherto, customers who needed to make such payments were required to visit accredited banks and IE offices, a situation which customers were not too pleased with. Some customers had also suffered loss where some so called “agents” had offered to assist in making the payments on their behalf. The new solution, which customers can access by simply clicking on https://www.quickteller.com/ikejanonenergy, further protects customers from payment fraud.
IE has consistently deployed innovative and technological solutions to provide convenience to its customers. From multiple mobile and online payment channels to an interactive live chat, Ikeja Electric continues to expand her horizon all in a bid to provide seamless and world class services. They also recently participated in a live chat session with its customers on twitter.