Kaduna Electric, the operator of Kaduna Electricity Distribution Plc, has launched an E-payment platform for the benefit of the pre-paid customers of the Company.
The online bills payment channel, which is a partnership with a renowned payment solutions provider, Buy Power Incorporated, will enable the pre-paid customers of the Company obtain energy token from the comfort of their homes and offices.
The Managing Director/CEO of Kaduna Electric, Engineer Garba Haruna, disclosed during the ceremony that the Disco came up with the idea so as “to make bills payments by its customers easy, convenient and stress-free”.
According to Haruna, the idea, conceptualized shortly after taking over the Company three years ago, was aimed at relieving customers of the burden and inconveniences associated with always having to go to their service centres to buy token.
He expressed optimism that the availability of the new online payment platform will open a new chapter in customers’ services and shut the door of meter bye-pass.
“I believe the excuses of inability to recharge at odd hours or on work-free days thereby forcing some people to bye pass their meter will now be a thing of the past,” he contended.
The Managing Director of Buy Power Incorporated, Benjamin Ufaruna, assured both the Management and customers of Kaduna Electric of the reliability and flexibility of the payment platform, stressing that the channel was developed using modern ICT infrastructure that will accommodate heavy payment traffic.
Ufaruna said: “Our platform was developed after careful study of most of the challenges that characterized online payment platforms in the country; it is not cumbersome and we have eliminated complex repetitive steps to make it easy to understand and use.”
He also disclosed that in the first quarter of 2018, Buy Power shall also introduce offline bills payment channels to further ensure efficient service delivery.