EEDC Set To Improve On Service Delivery To Customers

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The Enugu Electricity Distribution Company (EEDC) says it has made plans on improving service delivery and its network facilities.

Prior to now, franchised customers, civil right groups and lawmakers have called on relevant authorities to checkmate the activities of the disco. There have been claims of poor service delivery, high-handedness amidst other excesses. EEDC also recorded a high rate of vandalism on its facilities. In their defense, the company blamed the perceived poor service delivery on the vandalism of its facilities. Stiffer sanctions were placed on vandals in an attempt to reduce the rate of vandalism.

      Read Also; Groups Lament Over The Excesses Of EEDC

In a recent development, EEDC in a statement on Monday in Enugu by the company’s Head of Communications, Mr Emeka Ezeh, said the company has commenced a fault clearing exercise. He said the clearance was to detect faults on its trunk lines.

“EEDC uses this opportunity to appreciate its esteemed customers for their support and understanding during 2017 and reassures them of its continued effort in ensuring a better customer experience in 2018,’’ he said.

Ezeh noted that in an attempt to solve power supply problems and improve the companies distribution facilities, the company would also install additional 500 transformers before the end of January, adding that over 80 of the transformers had been deployed and commissioned.

Ezeh cautioned residents of the zone against indiscriminate bush burning during the dry season to also avoid unsafe acts that could result to electrical accidents or fire outbreaks.

“There is need for them to stay safe and exercise care, especially as we have moved into extreme dry season,’’ he said.

This development comes as a relief to customers of EEDC, as they are further assured of better and improved services from their distribution company.

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About Omobude Bright 70 Articles
A FUTA Alumnus, a geophysicist, a cartographer, a freelance writer and poet. Loves adventure, music, movies, football and food. Hates monotony. Hobbies are reading, writing and travelling. Interested in human, society, academics and power(energy) sector.

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