Still Unsatisfied With Your DisCo’s Complaint Resolution?


FG Directs NERC & DISCO To Allow Customers Buy Meters

Good news to electricity consumers nationwide. Any customer who feels dissatisfied with the outcome of the handling of his complaint(s) by the (Customer Care Unit) CCU of his franchised distribution company (DisCo) or encounters delay/ failure in the handling of such complaint may refer his complaint(s) to the NERC Consumer Forum.

The NERC Consumer Forum would initially ascertain the merit status of a customer’s complaint. If complaint has merit, then the distribution company and the customer are invited to a hearing.

Below are the location and contact details of the 25 NERC Consumer Forums nationwide;

  1. Abakaliki Forum Office

No 3 Ezekuna Cresent, Off Nsugbe Street, Abakalili, Ebony State.


Telephone no; 09037808590


  1. Abuja Forum Office

No 14 Road 131, Gwarinpa, Abuja.


Telephone no; 08146862225


  1. Asaba Forum Office

Dennis Osadebe Way, After Asaba Scan Center, Beside Mobil Filling Station, Opposite NNPC Filling Station, Asaba, Delta State.


Telephone no; 09062277247


  1. Awka Forum Office

Plot 80 Aroma Junction Layout, Awka-Onitsha Express, Opposite CBN, Awka, Anambra State.


Telephone no; 09037808594


  1. Benin Forum Office

34 Akpakpava Street, Benin-City, Edo State.


Telephone no; 09037808592


  1. Birnin Kebbi Forum Office

No 8 Ahmadu Bello Way, Opposite Kebbi State Government House, Birnin Kebbi, Kebbi State.



  1. Calabar Forum Office

Plot 109 MCC Road, By Ibok Street, Calabar, Cross River State.



  1. Eko Forum Office

61 Odunlami Street, Off Marina, Lagos Island, Lagos State.


Telephone no; 08106807261


  1. Enugu Forum Office

27 Ogui Road, Enugu State.


Telephone no; 08146862230


  1. Gombe Forum Office

Government Layout GDP/2 Along Ministry Of Education Road, Gombe, Gombe State.


Telephone no; 08140440079


  1. Gusau Forum Office

No 2 Canteen Daji J.B Yakubu Road, Gusau, Zamfara State.



  1. Ibadan Forum Office

Jibowu Street, Opposite Magora Police Station, Iyaganku, GRA, Ibadan, Oyo State.


Telephone no; 08146862252


  1. Ikeja Forum Office

No 199 Obafemi Awolowo way, Alausa, Ikeja, Lagos State.


Telephone no; 08106807298


  1. Jigawa Forum Office

Dutse GRA, Dutse, Jigawa State.


Telephone no; 07031704827


  1. Jos Forum Office

No 5a Rayfield Road, Jos, Plateau State.


Telephone no; 09037808597


  1. Kaduna Forum Office

22 Ahmadu Bello Way, Opposite NNPC Building, Kaduna, Kaduna State.


Telephone no; 08106807299


  1. Kano Forum Office

2 Miller Road, Bompai, Nassarawa GRA, Kano, Kano State.



  1. Katsina Forum Office

7 Abuja Cresent, Off Hassan Usman Katsina Road, Katsina, Katsina State.


Telephone no; 07031704821


  1. Makurdi Forum Office

Hepzibah Plaza, Atomkpera Road, Opposite Makurdi International School, Makurdi, Benue State.



  1. Owerri Forum Office

No 1 C.B Anyanwu Road, Housing Area B, Exclusive Garden, By Achike Udenwa Estate Owerri, Imo State.



  1. Port-Harcourt Forum Office

The Vhelberg Imperial Hotel, Plot 112 and 112A, Bank Anthony Avenue, Off Ordinance Road, Port-Harcourt, River State.


Telephone no; 08146862223


  1. Sokoto Forum Office

No 1 Garba Duba Road, Sokoto, Sokoto State.



  1. Umuahia Forum Office

No 80 Aba Road, Umuahia, Abia State.


Telephone no; 09062277251


  1. Uyo Forum Office

3 Fishe Street, Off Nung Udu Road, Uyo, Akwa Ibom State.



  1. Yola Forum Office

No 5 Nguroje Street, Karewa Extension, Jimeta/Yola Adamawa State.


Telephone no; 09037808535


About Omobright 302 Articles
A FUTA Alumnus, a geophysicist, a cartographer, a freelance writer and poet. Loves adventure, music, movies, football and food. Hates monotony. Hobbies are reading, writing and travelling. Interested in human, society, academics and power(energy) sector.

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