In its drive to ensure uninterrupted supply to its customers, Kaduna Electric has begun 24-hour power supply to its customers on green feeders in its franchise states comprising Kaduna, Sokoto, Zamfara, and Kebbi.
A statement issued by the Head, Corporate Communication of the company, AbdulAzeez Abdullahi, said the company had classified its feeders into Green, Yellow and Red and its commercial and residential customers on the 56 green feeders in the company’s franchise are those enjoying the 24-hour power supply.
“The customers under the feeder pay their electricity bill when due, and are among the best clusters in our area of coverage, we will ensure that our customers on these feeders continue to receive uninterrupted power supply, the feeders will be out only for maintenance or occurrence of faults beyond our control,” the statement said.
The company also promised to ensure that whatever allocation kit received from the national grid shall be distributed equitably among its customers and promised to work on improving supply to other feeders, not on 24hours supply.
The statement said classification was done based on customer payment response on the feeders with the green being the highest, yellow being the average and red being the least performing feeder.
According to the statement, the company is doing all possible to sensitize customers on the red and yellow feeders to improve on their bill settlement so that their feeders can become green and enjoy improved power supply.
It said losses on especially the red feeders are enormous that the company had to device a means to curtail them.
The statement called on customers within its network to settle their monthly electricity bills promptly in order to avoid disconnection by the company, it also cautioned against harassment of its staff while on duty, warning that it would explore all available legal options to seek redress.