PHED flags off MAP program


PHED has earlier today flagged off the MAP program in PHED franchise states of Rivers, Akwa Ibom, Cross Rivers and Bayelsa. The ceremony which was held at the PHED headquarters had staff, stakeholders and guests in attendance.

PHED boss, Mr. Naveen Kapoor in his opening remarks said that PHED with a customer base of more than 500,000 “takes pride in saying that we have always been conscious about metering our customers.” He said that while there is still room for improvement, PHED is the number 1 Disco in customer metering and can boast of up to 65% customer metering within its jurisdiction. He noted that in the last 2 years, more than 100,000 meters were installed, and that MAP is going to take them further. Mr. Kapoor noted that estimated billing has been a major source of grievance among customers and for this specific purpose, NERC has come up with MAP to bring transparency and integrity in billing. He said it is important that energy is measured correctly and customers can decide how much to consume and consume efficiently.

Mr. Kapoor in reference to the decision by NERC put the cost of the meters on the costumers stated that energy tariffs have not been raised in about 3 years and that NERC was conscious of the fact that money spent in providing meters need to be recouped. He stated the price of the meters as N38,841.07 for single-phase and N70,408.64 for three-phase, VAT inclusive. He also stated that the process of metering would take several stages which includes holding bill revision camps for estimated-billed customers with outstanding debts to reconcile their debts and come up with an agreed amount, payment of the agreed amount and then metering. He stated that the bill revision camps would be set up across PHED jurisdiction.

After addressing stake holders in his office, He proceeded to cut the ribbon outside to officially flag off the MAP program and as well take pictures with stakeholders, staff and members of the community.

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