The Benin Electricity Distribution Company (BEDC) has completed the migration of customers to a new platform – Electricity Billing Management System (EBMS) in order to provide better billing information. The Nation reports.
The company in a document made available, said it began the use of the new system for customers in Edo “effective March 2016.”
The company said, “In order to provide better billing information to customers, BEDC has commenced migration to a new billing system named Electricity Billing Management System (EBMS). Effective March 2016, the new billing format commenced for all Maximum Demand (MD) customers and all other categories of customers in Edo. Customers in Delta, Ondo and Ekiti will be moved to the new billing format as from April 2016”.
Sensitising the customers on the new billing system, the firm said reading of customers’ meter was expected to be done monthly or at least once in three months. But whenever a reading is not done in any month, an adjustment will be used with the subsequent reading, it added.
Also, where a customer’s meter is found to be obsolete or incorrect, the meter reading will be suspended and direct/estimated billing will be utilised prior to the replacement of the meter. Such suspension will be notified to the customer via a letter.
The programmes of the company including its billing system had earlier received accolades from customers including civil society activist, Reverend Olu Martins.
Martins had at a forum in Benin explained to residents of communities in Egor area of Benin, Edo State, that the reason they are experiencing power outages arising from inadequate supply, was that BEDC is facing challenges due to inability of generating companies (GenCos) to generate more electricity for domestic and industrial needs in Nigeria.