How To Contact Your Energy Supplier

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Sequel to our last post on how to fix crazy electricity bills, which is a common problem shared by majority of electricity consumers, it is important for one to not only lay their complaints but do so through the right channels and in the right way by knowing how to contact their energy supplier.

Often times, customers go on and on about how their complaints to the Discos are not being resolved, especially on timely basis. However, it is important to check that these complaints are filed through the appropriate channels to aid easy resolutions. So here’s how to contact your energy supplier through their various offices, emails and customer care numbers.

Below are the addresses of the Discos and their Contact Details:

 

 

DISCO LOCATION CONTACT INFORMATION

Abuja

Abuja Electricity Distribution Plc (AEDC)

Address: No. 1 Ziquinchor Street, Off IBB Way, Wuse Zone 4, Abuja.

Franchise Area: FCT, Kogi, Nasarawa & most parts of Niger States

Website: http://www.abujaelectricity.com

Call Centre: 0815-018-1818,  0815-019-1919

Email: info@abujaelectricity.com

Benin

Benin Electricity Distribution Plc (BEDC)

Address: No 5, Akpakpava Street, Benin City, Edo State.

Franchise Area: Edo, Ekiti, Delta, Ondo

Website: http://bedcpower.com

Call Centre: 0803 901 2323

Email: customercomplaints@bedcpower.com

Eko

Eko Electricity Distribution Plc (EKEDC)

Address: 24/25 Marina Street, Lagos Island, Lagos State.

Franchise Area: Southern Lagos State (Ojo,Festac,  Ijora, Mushin (also covers Orile areas), Apapa, Lekki (also covers Ibeju areas), Lagos Island (also covers Ajele areas) & part of Ogun State (Agbara)

Website: https://ekedp.com

Call Centre: 07080655555

Email: customercare@ekedp.com

Enugu Enugu Electricity Distribution Plc (EEDC)

Address: 1 Okpara Avenue, Enugu, Enugu State.

Franchise Area: Abia, Anambra, Enugu, Ebonyi, Imo

Website: http://www.enugudisco.com

Call Centre: 084 700 100

Email: customerservice@enugudisco.com

Ibadan

Ibadan Electricity Distribution Plc (IBEDC)

Address: Capital Building, 115 Ring Road, Ibadan, Oyo State.

Franchise Area: Oyo, Ogun, Osun, Kwara and parts of Niger, Ekiti and Kogi states.

Website: http://www.ibedc-ng.com

Call Centre: 0903-900-0065, 0905-369-8850, 0905-369-8851

Email: customercare@ibedc.com

Jos

Jos Electricity Distribution Plc (JEDC)

Address: 9 Ahmadu Bello Way, Jos, Plateau State.

Franchise Area: Bauchi, Benue, Gombe Plateau

Website: http://www.jedplc.com/

Email: info@jedplc.com

Call Centre: 0706-940-3531

Ikeja

Ikeja Electricity Distribution Company (IKEDC)

Address: Secretariat Rd, Alausa-Ikeja, Lagos State.

Franchise Area: Parts of Lagos States (Abule Egba, Akowonjo, Ikeja, Ikorodu, Oshodi, Shomolu)

Website: http://www.ikejaelectric.com

Call Centre: 0700-022-5543, 01-7000-250, 01-448-3900

Email: 
customercare@ikejaelectric.com

Kaduna

Kaduna Electricity Distribution Plc (KNEDC)

Address: No 1-2 Ahmadu Bello Way, Kaduna, Kaduna State.

Franchise Area: Kaduna, Kebbi, Sokoto, Zamfara

Website: http://kaedco.com/

Call Centre: 0817-403-5711

Email: info@kaedco.com

Kano

Kano Electricity Distribution Plc (KEDC)

Address: 1 Niger Street, P.M.B 3089, Kano State

Franchise Area: Kano, Katsina, Jigawa

Website: http://www.kedco.ng/index.php

Call Centre: 0700-5555-1111

Email: customercare@kedco.ng

 

Port Harcourt

Port Harcourt Electricity Distribution Plc (PHEDC)

Address: No 1, Moscow Road, Port Harcourt, Rivers State.

Franchise Area: Akwa Ibom, Bayelsa, Cross Rivers, Rivers

Website: http://www.phed.com.ng

Email: customercare@phed.com.ng

Call Centre: 0700 2255 7433

 

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