Sequel to our last post on how to fix crazy electricity bills, which is a common problem shared by majority of electricity consumers, it is important for one to not only lay their complaints but do so through the right channels and in the right way by knowing how to contact their energy supplier.
Often times, customers go on and on about how their complaints to the Discos are not being resolved, especially on timely basis. However, it is important to check that these complaints are filed through the appropriate channels to aid easy resolutions. So here’s how to contact your energy supplier through their various offices, emails and customer care numbers.
Below are the addresses of the Discos and their Contact Details:
|DISCO LOCATION||CONTACT INFORMATION|
|Abuja Electricity Distribution Plc (AEDC)
Address: No. 1 Ziquinchor Street, Off IBB Way, Wuse Zone 4, Abuja.
Franchise Area: FCT, Kogi, Nasarawa & most parts of Niger States
Call Centre: 0815-018-1818, 0815-019-1919
|Benin Electricity Distribution Plc (BEDC)
Address: No 5, Akpakpava Street, Benin City, Edo State.
Franchise Area: Edo, Ekiti, Delta, Ondo
Call Centre: 0803 901 2323
|Eko Electricity Distribution Plc (EKEDC)
Address: 24/25 Marina Street, Lagos Island, Lagos State.
Franchise Area: Southern Lagos State (Ojo,Festac, Ijora, Mushin (also covers Orile areas), Apapa, Lekki (also covers Ibeju areas), Lagos Island (also covers Ajele areas) & part of Ogun State (Agbara)
Call Centre: 07080655555
|Enugu||Enugu Electricity Distribution Plc (EEDC)
Address: 1 Okpara Avenue, Enugu, Enugu State.
Franchise Area: Abia, Anambra, Enugu, Ebonyi, Imo
Call Centre: 084 700 100
|Ibadan Electricity Distribution Plc (IBEDC)
Address: Capital Building, 115 Ring Road, Ibadan, Oyo State.
Franchise Area: Oyo, Ogun, Osun, Kwara and parts of Niger, Ekiti and Kogi states.
Call Centre: 0903-900-0065, 0905-369-8850, 0905-369-8851
|Jos Electricity Distribution Plc (JEDC)
Address: 9 Ahmadu Bello Way, Jos, Plateau State.
Franchise Area: Bauchi, Benue, Gombe Plateau
Call Centre: 0706-940-3531
|Ikeja Electricity Distribution Company (IKEDC)
Address: Secretariat Rd, Alausa-Ikeja, Lagos State.
Franchise Area: Parts of Lagos States (Abule Egba, Akowonjo, Ikeja, Ikorodu, Oshodi, Shomolu)
Call Centre: 0700-022-5543, 01-7000-250, 01-448-3900
|Kaduna Electricity Distribution Plc (KNEDC)
Address: No 1-2 Ahmadu Bello Way, Kaduna, Kaduna State.
Franchise Area: Kaduna, Kebbi, Sokoto, Zamfara
Call Centre: 0817-403-5711
|Kano Electricity Distribution Plc (KEDC)
Address: 1 Niger Street, P.M.B 3089, Kano State
Franchise Area: Kano, Katsina, Jigawa
Call Centre: 0700-5555-1111
|Port Harcourt Electricity Distribution Plc (PHEDC)
Address: No 1, Moscow Road, Port Harcourt, Rivers State.
Franchise Area: Akwa Ibom, Bayelsa, Cross Rivers, Rivers
Call Centre: 0700 2255 7433